Member Experience Champion

Walmart Inc.; Spartanburg (SC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, and

401(k), stock purchase, life insurance

Paid time off including PTO and family

Live Better U education program

Employee discounts

Job summary

Walmart Inc. at Sam's Club in Spartanburg is seeking a front-end associate to deliver member service at the checkout, assist with purchases, and promote products and services. You will guide members on self-service technology, handle returns and exchanges, and help maintain a safe, welcoming shopping environment.

The role emphasizes teamwork, accountability, and adherence to safety policies. Retail experience and strong customer focus are valued, with benefits and training provided.

Qualifications

• Experience delivering friendly member service at checkout.
• Ability to operate front-end scanning equipment and mobile apps.
• Basic math and cash handling accuracy expected.

Responsibilities

• Provide member service and resolve issues at the checkout area.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policies.
• Maintain safe, clean, and organized store entrances and exits.
• Train Associates on processes and new technology rollout.

Skills

Customer service

Cash handling

Retail experience

Tech literacy

Tools

Front-end equipment

Job description

Walmart Inc. at Sam's Club in Spartanburg is seeking a front-end associate to deliver member service at the checkout, assist with purchases, and promote products and services. You will guide members on self-service technology, handle returns and exchanges, and help maintain a safe, welcoming shopping environment.

The role emphasizes teamwork, accountability, and adherence to safety policies. Retail experience and strong customer focus are valued, with benefits and training provided.