Member Experience Banking Advisor (Digital Solutions)

Magnifi Financial; Moorhead (MN); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Training and Development

Leadership Development

Tuition Reimbursement

Volunteer Time Off

Paid Time Off - starting at 4 weeks

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan - Employer match up to

Paid Parental Leave

Bonus/Incentive Program

Health and Wellness Programs

Job summary

Magnifi Financial is seeking Banking Consultants to assist members in Moorhead, MN, across in-person, phone, and digital channels. You will educate, recommend, and sell products, handle routine transactions, and support digital solutions, including ATM operations and mobile banking.

Roles involve responding to member requests, driving a positive experience, and making referrals to appropriate departments. Opportunities for career growth, training, and a comprehensive benefits package accompany

Qualifications

• Customer service and/or sales experience required
• Notary Public designation in this position is optional

Responsibilities

• Assists members with all routine transactions
• Creates a remarkable member experience by responding and providing resolutions to member requests with expertise
• Consults with members to identify and recommend Magnifi Financial products and services based on financial need
• Makes referrals to appropriate departments
• Maintains cash drawer, cash recycler and day-to-day operation of ATM machines (deposit and restocking)
• Performs a wide range of account services including mobile deposit, mobile banking and digital banking activations and inquiries
• Encourages and coaches members to adopt new digital solutions (mobile and digital banking, ATMs)
• May perform opening and/or closing duties for the branch
• Performs other duties as assigned
• Contributes to branch success and community relations efforts

Skills

Customer service

Sales experience

Education

High school diploma

Two-year degree preferred

Job description

Magnifi Financial is seeking Banking Consultants to assist members in Moorhead, MN, across in-person, phone, and digital channels. You will educate, recommend, and sell products, handle routine transactions, and support digital solutions, including ATM operations and mobile banking.

Roles involve responding to member requests, driving a positive experience, and making referrals to appropriate departments. Opportunities for career growth, training, and a comprehensive benefits package accompany