Member Experience Banker & Digital Banking Advocate

Magnifi International; Minnesota; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Time Off - starting at 4 weeks

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan - Employer match up to

Bonus/Incentive Program

Health and Wellness Programs

Job summary

Magnifi Financial is seeking a branch associate in Minnesota to assist members with routine transactions and deliver a high-quality service experience. You will educate customers on digital tools, handle cash and ATM responsibilities, and support account services across mobile and online banking.

The role emphasizes helping members with financial solutions and contributing to branch success while engaging with the community. Notary designation is optional.

Qualifications

• High school diploma or currently pursuing a high school diploma required, two-year degree preferred
• Customer service and/or sales experience required
• Notary Public designation in this position is optional

Responsibilities

• Assists members with all routine transactions.
• Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.
• Consults with members to identify and recommend Magnifi Financial products and services based on financial need.
• Maintains cash drawer, cash recycler and the day-to-day operation of ATM machines (deposit and restocking).
• Performs a wide range of account services including mobile deposit, mobile banking, digital banking, and debit/credit card actions.
• Encourages members to adopt new digital solutions (mobile banking, digital banking, ATMs).
• May perform opening and/or closing duties for the branch.
• Contributes to the overall success of the branch and to community relations efforts.

Skills

Customer service

Sales experience

Cash handling

ATM operations

Digital banking knowledge

Education

High school diploma

Two-year degree preferred

Job description

Magnifi Financial is seeking a branch associate in Minnesota to assist members with routine transactions and deliver a high-quality service experience. You will educate customers on digital tools, handle cash and ATM responsibilities, and support account services across mobile and online banking.

The role emphasizes helping members with financial solutions and contributing to branch success while engaging with the community. Notary designation is optional.