Member Services Rep — Growth, PTO, & Free Gym Membership

Planet Fitness; Albemarle (NC); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay based on tenure

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, part of the Planet Fitness franchise, is hiring a Customer Service Representative in Albemarle, NC. You will provide a high level of service to members and guests, handle sign-ups, and maintain a clean, welcoming club environment.

Starting at $11 per hour, with scheduled increases at 180 days, 1 year, and every 6 months thereafter, based on performance and anniversary date.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones with a friendly tone and log amenities.
• Greet and tour new members, sign up and assist with sign-ups.
• Respond to questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to members and guests.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

National Fitness Partners, part of the Planet Fitness franchise, is hiring a Customer Service Representative in Albemarle, NC. You will provide a high level of service to members and guests, handle sign-ups, and maintain a clean, welcoming club environment.

Starting at $11 per hour, with scheduled increases at 180 days, 1 year, and every 6 months thereafter, based on performance and anniversary date.