Member Experience Associate — Part-Time, Growth & Free Membership

Planet Fitness; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

PTO

Employee assistance program

Free Planet Fitness membership

Shift differential

Growth opportunities

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative in Baltimore, MD. Starting pay at $15 per hour with hourly increases at 180 days, 1 year, and every 6 months thereafter.

You will greet members, sign up new members, answer phones with a friendly script, process purchases at the POS, and help maintain a clean, safe club environment. A high school diploma or GED and 18+ are preferred.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

18+ age requirement

Education

High school diploma/GED equivalent

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative in Baltimore, MD. Starting pay at $15 per hour with hourly increases at 180 days, 1 year, and every 6 months thereafter.

You will greet members, sign up new members, answer phones with a friendly script, process purchases at the POS, and help maintain a clean, safe club environment. A high school diploma or GED and 18+ are preferred.