Member Experience Associate — Gym Front Desk & Growth

edgefitness; Saint Peters (MO); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training

Education reimbursement

Career advancement

PTO & paid holidays

401K + Life Insurance + LTD + EAP

Job summary

Edge Fitness, LLC is seeking a customer-focused team member in Saint Peters, MO. You will welcome members, answer questions, and help them engage with fitness programs and store offerings in a fast-paced club environment.

This role emphasizes high energy, reliability, and teamwork to hit sales targets while delivering an exceptional member experience. Benefits include health plans, education reimbursement, and growth opportunities, with a path toward leadership roles.

Qualifications

• Experience delivering friendly, professional member service in a gym or retail setting.
• Ability to drive memberships and program engagement with a customer-first mindset.
• Strong communication to nurture member relationships and explain offerings.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Skills

Customer service orientation

Product knowledge

Results orientation

Job description

Edge Fitness, LLC is seeking a customer-focused team member in Saint Peters, MO. You will welcome members, answer questions, and help them engage with fitness programs and store offerings in a fast-paced club environment.

This role emphasizes high energy, reliability, and teamwork to hit sales targets while delivering an exceptional member experience. Benefits include health plans, education reimbursement, and growth opportunities, with a path toward leadership roles.