Member Experience Associate - Gym Front Desk

HFP Energy Corridor, LLC; Houston (TX); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan after 12 months

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Energy Corridor, LLC is seeking a Member Service Representative to join our team at Planet Fitness. This role involves greeting members, providing exceptional customer service, and executing retail transactions with accuracy.

The ideal candidate has strong customer service skills and is capable of managing multiple responsibilities. Benefits include medical coverage for full-time staff and a free PF Black Card gym membership.

Qualifications

• Must have 6-12 months of face-to-face customer service experience.
• Self-starter with minimal supervision required.
• Must be punctual and dependable.
• Ability to manage multiple responsibilities.

Responsibilities

• Greet members and guests with high energy and professionalism.
• Deliver efficient customer service and resolve concerns.
• Perform prospective member calls and tours.
• Execute retail transactions accurately.

Skills

Customer service skills

Basic computer proficiency

Problem-solving skills

Job description

HFP Energy Corridor, LLC is seeking a Member Service Representative to join our team at Planet Fitness. This role involves greeting members, providing exceptional customer service, and executing retail transactions with accuracy.

The ideal candidate has strong customer service skills and is capable of managing multiple responsibilities. Benefits include medical coverage for full-time staff and a free PF Black Card gym membership.