Member Experience Associate - Gym Front Desk

HFP Spring Cypress, LLC; United States; On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Medical, dental, and vision insurance for full-time staff

401(k) plan eligibility after 12 months

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Spring Cypress, LLC is hiring a Member Service Representative to ensure a welcoming experience at Planet Fitness. Responsibilities include greeting members, providing efficient service, and handling phone inquiries.

The ideal candidate will have strong customer service skills and be able to work in a fast-paced retail environment. Benefits include medical, dental, and vision insurance for full-time staff, along with opportunities for growth within the company.

Qualifications

• 6-12 months of face-to-face customer service experience preferred.
• Self-starter who takes initiative with minimal supervision.
• Must pass a background check.
• Willingness to become CPR/AED certified.

Responsibilities

• Greet members/guests with confidence and professionalism.
• Deliver efficient customer service while maintaining accuracy.
• Conduct prospective member calls and tours.
• Execute retail transactions accurately.

Skills

Customer service

Communication

Problem-solving

Punctuality

Basic computer proficiency

Job description

HFP Spring Cypress, LLC is hiring a Member Service Representative to ensure a welcoming experience at Planet Fitness. Responsibilities include greeting members, providing efficient service, and handling phone inquiries.

The ideal candidate will have strong customer service skills and be able to work in a fast-paced retail environment. Benefits include medical, dental, and vision insurance for full-time staff, along with opportunities for growth within the company.