Member Experience Associate – Growth, PTO & Flexible Shifts

Paycom; Oxford (PA); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners is seeking a part-time Customer Service Representative at our Oxford, PA location to greet members, answer inquiries, process transactions and support the club team.

You will handle member questions, signups and basic computer tasks while maintaining a clean, welcoming environment; starting pay is $12 per hour with scheduled increases after 180 days, 1 year and every 6 months.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18+ and able to lift up to 75 lbs.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service

Basic computer skills

Education

High school diploma/GED

Job description

National Fitness Partners is seeking a part-time Customer Service Representative at our Oxford, PA location to greet members, answer inquiries, process transactions and support the club team.

You will handle member questions, signups and basic computer tasks while maintaining a clean, welcoming environment; starting pay is $12 per hour with scheduled increases after 180 days, 1 year and every 6 months.