Member Services Rep — Growth, PTO & Shift Perks

National Fitness Partners; Philadelphia (Philadelphia County); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Job summary

National Fitness Partners in Philadelphia is seeking a Part-Time Customer Service Representative to join a large Planet Fitness franchise family. You will answer phones, greet members, sign up and tour new members, and log amenities.

You will also promote fitness classes and help maintain a clean, welcoming club environment. With growth opportunities, shift-differential pay for select shifts, PTO, an Employee Assistance Program, and a free Black Card Membership, this role offers valuable

Qualifications

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.

Responsibilities

• Process beverage or merchandise purchases through the POS system.
• Promote our fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Cash handling

Tools

POS system

Job description

National Fitness Partners in Philadelphia is seeking a Part-Time Customer Service Representative to join a large Planet Fitness franchise family. You will answer phones, greet members, sign up and tour new members, and log amenities.

You will also promote fitness classes and help maintain a clean, welcoming club environment. With growth opportunities, shift-differential pay for select shifts, PTO, an Employee Assistance Program, and a free Black Card Membership, this role offers valuable