Part-Time Member Experience Specialist (Growth & PTO)

National Fitness Partners

Exton (PA)

On-site

USD 15,000 - 21,000

Part time

24 hours ago
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Benefits offered by this job

Growth opportunities
Shift-differential pay
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership

Job summary

National Fitness Partners in Exton, PA is seeking a part-time Customer Service Representative to deliver a superior Judgement Free member experience. You will answer phones, greet members, sign up new members, tour facilities, and log amenities.

Starting pay is $13 per hour with weekend openings 7am-2pm and mid-day shifts 11am-7pm. Increases occur at 180 days, 1 year, and every 6 months after the first year based on the anniversary date.

Responsibilities

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our fitness instruction classes (PE@PF) to members and new members
  • Provide a clean, sanitized and safe club environment

Skills

Customer service
Phone handling
Sign-ups & tours
Amenities logging

Tools

Point of sale system

Job description

National Fitness Partners in Exton, PA is seeking a part-time Customer Service Representative to deliver a superior Judgement Free member experience. You will answer phones, greet members, sign up new members, tour facilities, and log amenities.

Starting pay is $13 per hour with weekend openings 7am-2pm and mid-day shifts 11am-7pm. Increases occur at 180 days, 1 year, and every 6 months after the first year based on the anniversary date.

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