Member Experience Associate - Growth Path & Benefits

National Fitness Partners; Cleveland (OH); On-site; USD 33,062,000 - 38,573,000; Full time

Benefits offered by this job

Growth Opportunities

Shift-differential pay for select Shif

PTO for all employees

401K Retirement Fund (Employer match)

Job summary

National Fitness Partners in Cleveland, OH is hiring a Customer Service Representative to support front desk duties at our gym locations. This full-time role starts at $12 per hour for 40 hours weekly, with scheduled shifts Mon-Thu 3pm-11pm and Fri 1pm-9pm.

You will interact with members, conduct tours, log amenities, and assist with the digital tanning system while promoting fitness programs. Benefits include health insurance options, 401(k) with employer match, PTO, and growth opportunities.

Responsibilities

• Answer phones in a friendly manner using information script
• Give prospective members tours using the information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Help integrate members into the digital tanning system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners in Cleveland, OH is hiring a Customer Service Representative to support front desk duties at our gym locations. This full-time role starts at $12 per hour for 40 hours weekly, with scheduled shifts Mon-Thu 3pm-11pm and Fri 1pm-9pm.

You will interact with members, conduct tours, log amenities, and assist with the digital tanning system while promoting fitness programs. Benefits include health insurance options, 401(k) with employer match, PTO, and growth opportunities.