Part-Time Customer Service Pro — Growth & Perks

National Fitness Partners; Cleveland (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

Employee assistance program

Free Black Card membership

Job summary

National Fitness Partners in Cleveland, OH is hiring a Part-Time Customer Service Representative starting at $12 per hour. This role offers a consistent schedule based on availability and hourly increases at 180 days, 1 year and every 6 months after the first year.

As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

Responsibilities

• Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point-of-sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners in Cleveland, OH is hiring a Part-Time Customer Service Representative starting at $12 per hour. This role offers a consistent schedule based on availability and hourly increases at 180 days, 1 year and every 6 months after the first year.

As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.