Member Experience Specialist — Growth & Perks Included

Planet Fitness; Canton (OH); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Pay increases at milestones

Shift-differential pay

PTO for all employees

401K employer match up to 4%

Health, dental, vision insurance

Life insurance & short-term disability

Employee assistance program

Free employee Black Card membership

Résumé du poste

National Fitness Partners is hiring a Customer Service Representative at our Canton, OH location. You will handle member inquiries, assist with sign-ups, and promote fitness programs in a fast-paced environment.

The role emphasizes friendly service, a clean work area, and adherence to safety and cleanliness standards. Competitive hourly pay with structured increases over time and full-time schedule support.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsabilités

• Answer phones in a friendly manner using standard scripts.
• Greet members and assist with sign-ups and tours.
• Respond to member questions and concerns promptly.
• Process beverage or merchandise purchases at the POS.
• Promote fitness classes to active and new members.
• Maintain a clean, sanitized, and safe club environment.

Connaissances

Customer service

Basic computer skills

Formation

High school diploma/GED

Outils

POS system

Description du poste

National Fitness Partners is hiring a Customer Service Representative at our Canton, OH location. You will handle member inquiries, assist with sign-ups, and promote fitness programs in a fast-paced environment.

The role emphasizes friendly service, a clean work area, and adherence to safety and cleanliness standards. Competitive hourly pay with structured increases over time and full-time schedule support.