Member Experience Champion

VASA Fitness; Provo (UT); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

Free therapy

Financial advice

Legal advice

Paid parental leave

Paid time off

Job summary

VASA Fitness in Provo, UT is seeking a friendly Member Experience Specialist to be the first point of contact for members and guests. You’ll greet people, keep the club welcoming and tidy, and guide them through memberships, upgrades, and personal training options to help them reach their wellness goals.

Ideal candidates have strong communication skills, enjoy helping others, and are comfortable multitasking in a fast-paced environment.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and keep the club clean and organized.
• Guide members on memberships, upgrades, and personal training options.
• Sell memberships and upgrades through confident conversations and tours.
• Provide friendly, helpful solutions to member needs.

Skills

Customer service

Sales experience

Communication skills

Multitasking

Health interest

Background check

Bilingual skills

CPR certification

Job description

VASA Fitness in Provo, UT is seeking a friendly Member Experience Specialist to be the first point of contact for members and guests. You’ll greet people, keep the club welcoming and tidy, and guide them through memberships, upgrades, and personal training options to help them reach their wellness goals.

Ideal candidates have strong communication skills, enjoy helping others, and are comfortable multitasking in a fast-paced environment.