Member Experience Champion

VASA Fitness; Aurora (CO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Two gym memberships

Discounted personal training

401(k) options

Employee Assistance Program

Paid Time Off

Paid Parental Leave

Job summary

VASA Fitness in Aurora, CO is seeking a Member Experience Specialist to be the first friendly face at the front desk, greeting members, building personal connections, and keeping the club clean and organized. You will guide members on memberships, upgrades, and personal training options, helping them feel valued and motivated to return.

This role offers a base pay of $15.16 per hour plus commission eligibility, with benefits including gym memberships, 401(k) options, and wellness resources.

Qualifications

• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly as the first friendly face at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized and make VASA feel like home.
• Conduct tours and conversations to promote memberships and services.

Skills

Customer service

Sales

Bilingual

Job description

VASA Fitness in Aurora, CO is seeking a Member Experience Specialist to be the first friendly face at the front desk, greeting members, building personal connections, and keeping the club clean and organized. You will guide members on memberships, upgrades, and personal training options, helping them feel valued and motivated to return.

This role offers a base pay of $15.16 per hour plus commission eligibility, with benefits including gym memberships, 401(k) options, and wellness resources.