Member Experience Associate | Front Desk & Sales

Planet Fitness; Minnetonka (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Employee Appreciation Program

Advancement Opportunities

Dollars for Scholars Program

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

An established industry player is seeking a Customer Service Representative to create a welcoming environment for members and guests. This role involves greeting potential members, managing front desk operations, and addressing customer inquiries with a focus on exceptional service. The ideal candidate will possess strong communication and problem-solving skills, ensuring a positive experience for all. Join a supportive team that values honesty and a strong work ethic while enjoying benefits like free memberships and health insurance. This is a fantastic opportunity to grow within a dynamic company that prioritizes member satisfaction.

Qualifications

• Strong customer service skills and basic computer proficiency required.
• Honesty and good work ethic are essential.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk tasks and assist with member check-ins and sign-ups.
• Maintain club cleanliness and facilitate member service issues.

Skills

Customer Service Skills

Listening Skills

Problem Solving

Communication Skills

Basic Computer Proficiency

Education

High School Diploma or Equivalent

Job description

An established industry player is seeking a Customer Service Representative to create a welcoming environment for members and guests. This role involves greeting potential members, managing front desk operations, and addressing customer inquiries with a focus on exceptional service. The ideal candidate will possess strong communication and problem-solving skills, ensuring a positive experience for all. Join a supportive team that values honesty and a strong work ethic while enjoying benefits like free memberships and health insurance. This is a fantastic opportunity to grow within a dynamic company that prioritizes member satisfaction.