Member Experience Associate – Fitness & Growth

Planet Fitness; Jenkintown (PA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

PTO for all employees

Health Insurance options

401K retirement fund (employer match)

Shift-differential pay

Free Black Card membership

Job summary

Planet Fitness in Jenkintown, PA is hiring for a front desk associate. This full-time role starts at $12 per hour with scheduled hours Monday through Friday, 9am-5pm.

For the first year you will receive hourly increases at 180 days, 12 months, and every 6 months thereafter, based on anniversary dates. The position emphasizes friendly customer service in a Judgement Free environment and offers opportunities for growth within the Planet Fitness network.

Qualifications

• Customer service experience required or preferred
• High school diploma or GED preferred
• Must be 18 years or older
• Basic computer proficiency required

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Greet members, sign up new members, and log amenities.
• Respond to member questions and concerns promptly.
• Process beverage or merchandise purchases at POS.
• Promote fitness instruction classes to members.
• Maintain a clean, sanitized club environment.

Skills

Customer service

Basic computer proficiency

Education

High school diploma/GED

Job description

Planet Fitness in Jenkintown, PA is hiring for a front desk associate. This full-time role starts at $12 per hour with scheduled hours Monday through Friday, 9am-5pm.

For the first year you will receive hourly increases at 180 days, 12 months, and every 6 months thereafter, based on anniversary dates. The position emphasizes friendly customer service in a Judgement Free environment and offers opportunities for growth within the Planet Fitness network.