Member Experience Specialist - Part-Time Front Desk & Cleaning

National Fitness Partners; Lewisburg (Union County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

PTO for all employees

Shift-differential pay

Job summary

National Fitness Partners is hiring a part-time Customer Service Representative to support Planet Fitness members with a friendly, Judgement Free experience. Starting pay is $11 per hour with automatic raises at 180 days, 1 year, and every six months after the first year, based on your anniversary date.

Benefits include PTO, shift-differential pay for select shifts, and opportunities to grow within the company.

Qualifications

• Must have availability Monday–Friday 5:00–9:00.
• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases via the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Availability M-F 5a-9a

Education

High school diploma/GED equivalent

Job description

National Fitness Partners is hiring a part-time Customer Service Representative to support Planet Fitness members with a friendly, Judgement Free experience. Starting pay is $11 per hour with automatic raises at 180 days, 1 year, and every six months after the first year, based on your anniversary date.

Benefits include PTO, shift-differential pay for select shifts, and opportunities to grow within the company.