Part-Time Member Experience Specialist

National Fitness Partners; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift differential

PTO

Employee Assistance Program

Black Card Membership

Job summary

National Fitness Partners is seeking a Part-Time Customer Service Representative for our Planet Fitness location in Philadelphia. You will greet members, assist with sign-ups, and handle transactions while upholding a Judgement Free environment.

Starting pay is hourly with increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date. Benefits include PTO, EAP, and a free Black Card membership.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Education

High school diploma/GED equivalent

Job description

National Fitness Partners is seeking a Part-Time Customer Service Representative for our Planet Fitness location in Philadelphia. You will greet members, assist with sign-ups, and handle transactions while upholding a Judgement Free environment.

Starting pay is hourly with increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date. Benefits include PTO, EAP, and a free Black Card membership.