Part-Time Member Experience Specialist

Planet Fitness; Glenside (PA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

PTO (paid time off)

Employee Assistance Program

Free Black Card Membership

Shift-differential pay

Job summary

Planet Fitness in Glenside, PA is hiring a part-time Customer Service Representative to help members and guests have a smooth, Judgement Free experience. You will greet members, sign up new members, answer questions, and assist with merchandise and beverages at the club desk.

The role offers starting pay at $11 per hour with scheduled increases at 180 days, 1 year, and every six months thereafter, plus shift differential pay, PTO, an Employee Assistance Program, and a Free Black Card Membership.

Qualifications

• Customer service experience preferred.
• High school diploma/GED preferred.
• Basic computer proficiency.
• Must be 18 years or older.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner and assist with information scripts.
• Greet members, sign up and tour new members, log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to active and new members.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service experience

Basic computer skills

18+ years old

Education

High school diploma/GED

Tools

POS system

Job description

Planet Fitness in Glenside, PA is hiring a part-time Customer Service Representative to help members and guests have a smooth, Judgement Free experience. You will greet members, sign up new members, answer questions, and assist with merchandise and beverages at the club desk.

The role offers starting pay at $11 per hour with scheduled increases at 180 days, 1 year, and every six months thereafter, plus shift differential pay, PTO, an Employee Assistance Program, and a Free Black Card Membership.