Part-Time Gym Customer Experience Specialist (Growth & Perks)

Planet Fitness - National Fitness Partners; Philadelphia (Philadelphia County); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

PTO

Employee assistance program

Planet Fitness Black Card membership

Shift differential

Job summary

Planet Fitness is hiring a Customer Service Representative in Philadelphia. You will greet members, answer questions, sign up new members, and guide tours. The role requires a positive, can-do attitude and a focus on delivering a Judgement Free experience.

We offer growth opportunities, PTO, an Employee Assistance Program, and a Free Planet Fitness Black Card membership. Expect 8am–2pm shifts with incremental raises at specified anniversaries and shift-differential pay on select shifts.

Qualifications

• Experience providing excellent customer service
• Friendly, professional communication and problem solving
• Able to work in a fast-paced retail/fitness environment

Responsibilities

• Assist Planet Fitness members and guests with sign-ups and tours
• Answer phones and greet members with a warm welcome
• Process purchases at the point of sale and promote classes

Skills

Customer service

Education

High school diploma or GED

Tools

POS system

Job description

Planet Fitness is hiring a Customer Service Representative in Philadelphia. You will greet members, answer questions, sign up new members, and guide tours. The role requires a positive, can-do attitude and a focus on delivering a Judgement Free experience.

We offer growth opportunities, PTO, an Employee Assistance Program, and a Free Planet Fitness Black Card membership. Expect 8am–2pm shifts with incremental raises at specified anniversaries and shift-differential pay on select shifts.