Member Experience Associate (2pm–10pm)

Planet Fitness; Woodridge (IL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Great growth opportunities

Set Schedule

Medical, Dental and Vision insurance benefits

Employee Referral Bonus Program

$1/hour premium for overnight shifts

FREE Black Card Membership

401(k) with employer match

Profit sharing program

Clean work environment

Employee Assistance Program (EAP)

Job summary

Planet Fitness in Woodridge, IL is seeking a Customer Service Representative to deliver exceptional service to members and guests. Responsibilities include greeting customers, assisting with inquiries, providing facility tours, and ensuring a clean environment.

The ideal candidate will have a customer service background, be reliable, and able to perform physical tasks. This position offers a supportive work environment and includes benefits such as a free Black Card membership and health insurance options.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Customer service experience preferred.
• Continual standing and walking during your shift.
• Must be able to lift 45 pounds.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers.
• Check in members and provide tours of the club.
• Respond to member questions and concerns in a timely manner.
• Regularly clean the facility and amenities.

Skills

Customer service experience

Communication skills

Reliability

Punctuality

Job description

Planet Fitness in Woodridge, IL is seeking a Customer Service Representative to deliver exceptional service to members and guests. Responsibilities include greeting customers, assisting with inquiries, providing facility tours, and ensuring a clean environment.

The ideal candidate will have a customer service background, be reliable, and able to perform physical tasks. This position offers a supportive work environment and includes benefits such as a free Black Card membership and health insurance options.