Part-Time Family Engagement & Events Coordinator

Heart of the Valley YMCA; Huntsville (AL); On-site; USD 15,000 - 18,000; Part time

Job summary

Heart of the Valley YMCA in Huntsville, AL is seeking a part-time Family Engagement & Events Associate to support planning, setup, execution, and breakdown of birthday parties and community events. You will serve as an on-site YMCA representative, helping create welcoming, family-centered experiences and coordinating logistics and communications.

The role emphasizes strong organizational and customer service skills, with opportunities to engage families, manage registrations, and collaborate

Qualifications

• High school diploma required.
• Experience in customer service, membership services, event planning or administrative support is preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Support planning, preparation, setup, execution, and breakdown of Birthday Parties, Family Fun Fridays, community outreach events, and other major YMCA events as assigned by the Executive Director.
• Serve as an on-site YMCA representative to help ensure a welcoming and family-centered experience.
• Coordinate event supplies, equipment, space, signage, activity materials, and other logistical needs.
• Assist with event communications, registration/check-in, attendance tracking, and follow-up.
• Work cross-functionally with other departments to coordinate use of shared space and staffing needs.
• Follow and enforce YMCA safety and risk management best practices including policies and guidelines to ensure a safe and welcoming environment.
• Ensure that all required paperwork and waivers are completed/received prior to facility access/usage.
• Resolve routine member/guest concerns and escalate issues to the appropriate leader when needed.
• Help create a consistent, high-quality birthday party experience that encourages families to remain engaged with the YMCA through membership and paid programs.
• Build positive relationships with members and help families navigate their YMCA experience.
• Identify opportunities to increase participation, engagement, and retention through family-focused experiences.
• Represent the YMCA at community events, festivals, school events, and other outreach opportunities.
• Assist with community engagement activities designed to increase YMCA visibility and strengthen community relationships.
• Support large-scale YMCA initiatives such as Healthy Kids Day, family events, open houses, and seasonal celebrations.

Skills

Organizational skills

Interpersonal skills

Problem solving

Multitasking

Customer service

Education

High school diploma

Job description

Heart of the Valley YMCA in Huntsville, AL is seeking a part-time Family Engagement & Events Associate to support planning, setup, execution, and breakdown of birthday parties and community events. You will serve as an on-site YMCA representative, helping create welcoming, family-centered experiences and coordinating logistics and communications.

The role emphasizes strong organizational and customer service skills, with opportunities to engage families, manage registrations, and collaborate