Member Experience Ambassador

Planet Fitness; Dalton (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading fitness center franchise in Dalton, GA, is looking for a Member Services Representative. The role involves creating a positive member experience through exceptional customer service, managing front desk activities, and addressing member needs. Ideal candidates are enthusiastic about fitness, possess strong customer service skills, and can maintain a clean environment. This position offers an opportunity to make a meaningful difference in members' lives while promoting a supportive community.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude required.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional manner.

Responsibilities

• Greet members, prospects, and guests with exceptional customer service.
• Handle front desk activities including answering calls and checking in members.
• Facilitate updates to member accounts and respond to inquiries.
• Maintain the neatness and cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Upbeat and positive attitude

Exceptional customer service skills

Strong listening

Job description

A leading fitness center franchise in Dalton, GA, is looking for a Member Services Representative. The role involves creating a positive member experience through exceptional customer service, managing front desk activities, and addressing member needs. Ideal candidates are enthusiastic about fitness, possess strong customer service skills, and can maintain a clean environment. This position offers an opportunity to make a meaningful difference in members' lives while promoting a supportive community.