Member Experience Advocate

Sam's Club; Oakwood Village (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in United States (Oakwood Village, OH) is hiring a Retail Associate to provide member service at the front end, handle checkout, assist with payments, returns, and exchanges, and promote products and services. You will help members with purchasing decisions and ensure a safe, efficient shopping environment.

The role emphasizes friendly service, accurate cash handling, and teamwork with store colleagues.

Qualifications

• Retail experience including cash register operation.
• Experience with mobile retail applications.
• Ability to guide and assist customers.

Responsibilities

• Provide member service and resolve issues at checkout.
• Promote Sam's Club products and services.
• Assist with payments, returns, refunds, and exchanges per policies.
• Ensure safety and security of store assets and property.

Skills

Cash register

Mobile apps

Customer service

POS system

Tools

POS system

Job description

Sam's Club in United States (Oakwood Village, OH) is hiring a Retail Associate to provide member service at the front end, handle checkout, assist with payments, returns, and exchanges, and promote products and services. You will help members with purchasing decisions and ensure a safe, efficient shopping environment.

The role emphasizes friendly service, accurate cash handling, and teamwork with store colleagues.