Member Experience Advisor

REV; Moncks Corner (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

REV is seeking a Member Advisor in Moncks Corner, SC, to provide exceptional service and support to our members. This role requires engaging with members to understand their financial needs and delivering tailored solutions while ensuring all transactions are compliant and secure.

Ideal candidates will have a high school diploma and at least one year of experience in banking or customer service. Strong communication skills and attention to detail are essential.

Qualifications

• Minimum one year of experience in financial institution or customer-facing service.
• Experience opening accounts or comparable servicing duties.

Responsibilities

• Serve as the primary point of contact for members.
• Execute financial transactions accurately.
• Conduct needs-based conversations to identify loan opportunities.
• Maintain operational accuracy and branch security.
• Participate in compliance training and audits.

Skills

Attention to detail

Interpersonal skills

Problem-solving

Digital tool proficiency

Bilingual ability

Education

High School diploma or equivalent

Job description

REV is seeking a Member Advisor in Moncks Corner, SC, to provide exceptional service and support to our members. This role requires engaging with members to understand their financial needs and delivering tailored solutions while ensuring all transactions are compliant and secure.

Ideal candidates will have a high school diploma and at least one year of experience in banking or customer service. Strong communication skills and attention to detail are essential.