Member Experience Advisor

Interra Credit Union; LaGrange (IN); On-site; USD 38,000 - 47,000; Full time

Job summary

Interra Credit Union in Indiana seeks a Member Advisor I to cultivate lasting member relationships and connect spend, save, borrow, and protect solutions for current and prospective members. You will support accounts and processing transactions while delivering a positive member experience and upholding operational integrity.

Ideal candidates have 1+ year of customer service in banking, a high school diploma, and the ability to become a notary public.

Qualifications

• 1+ year of customer service experience in banking, retail, or related field.
• High school diploma or equivalent; ability to become a notary public.

Responsibilities

• Build trust with members by cultivating, maintaining, and enhancing relationships.
• Assist with processing transactions and supporting accounts to ensure a positive member experience.
• Demonstrate operational integrity with internal and external members.

Skills

Customer service

Relationship building

Banking knowledge

Communication skills

Education

High school diploma or equivalent

Job description

Interra Credit Union in Indiana seeks a Member Advisor I to cultivate lasting member relationships and connect spend, save, borrow, and protect solutions for current and prospective members. You will support accounts and processing transactions while delivering a positive member experience and upholding operational integrity.

Ideal candidates have 1+ year of customer service in banking, a high school diploma, and the ability to become a notary public.