Member Engagement Supervisor - Lead Community Impact

YMCA of Greater Seattle; Seattle (WA); On-site; USD 33,062 - 36,368; Full time

Benefits offered by this job

Membership to YMCA for you and your household

Medical, dental, vision, and life insurance

Retirement with employer contributions

Paid time off (PTO)

Discounts on childcare and day camp programs

Job summary

A prominent community organization in Seattle is seeking a Member Engagement Supervisor to lead the member engagement staff and ensure smooth daily operations. The ideal candidate will possess strong customer service skills, supervisory experience, and the ability to connect with members. This role offers a competitive hourly rate, health benefits, and a commitment to equity and community service. Join a dynamic team dedicated to fostering relationships and improving community engagement.

Qualifications

• Two or more years of relevant work experience in sales, retail, or customer service.
• Experience in supervising staff.
• Ability to respond to customer inquiries in a timely manner.

Responsibilities

• Provide exceptional customer service and greet members by name.
• Train and supervise staff and volunteers.
• Ensure accurate membership records and cash control.

Skills

Customer service skills

Problem solving

Staff supervision

Strong computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A prominent community organization in Seattle is seeking a Member Engagement Supervisor to lead the member engagement staff and ensure smooth daily operations. The ideal candidate will possess strong customer service skills, supervisory experience, and the ability to connect with members. This role offers a competitive hourly rate, health benefits, and a commitment to equity and community service. Join a dynamic team dedicated to fostering relationships and improving community engagement.