Member Contact Center Rep I — Service, Solutions & Care

Nuvision Federal Credit Union; Wyoming (OH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k) Matching

Paid Time Off

Training Provided

Tuition Reimbursement

Job summary

The Nuvision Credit Union team is hiring a Member Contact Center Representative I to provide exemplary service across phone, email, and web channels. You will handle deposits and withdrawals, review transactions, process loan payments, and offer basic online banking support, always focusing on a positive member experience and cross-sell opportunities. You will work under supervision, adhere to schedules, and maintain confidentiality while upholding our core values.

Job description

The Nuvision Credit Union team is hiring a Member Contact Center Representative I to provide exemplary service across phone, email, and web channels. You will handle deposits and withdrawals, review transactions, process loan payments, and offer basic online banking support, always focusing on a positive member experience and cross-sell opportunities. You will work under supervision, adhere to schedules, and maintain confidentiality while upholding our core values.