Member Concierge & Gym Sales — Free Membership

BFit Gyms; Santa Ana (CA); Hybrid; USD 32,000 - 54,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Job summary

24 Hour Fitness in Santa Ana, CA is seeking a Member Experience Associate dedicated to welcoming new members and guiding them through the start of their fitness journey.

You will build genuine relationships by listening to goals, understanding needs, and offering personalized solutions, while maintaining a clean, safe gym environment.

This full-time role offers flexible scheduling, commission plans, and benefits such as health coverage, retirement match, and a complimentary gym membership.

Qualifications

• Minimum of 1 year in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Full-time with flexible availability across weekdays, weekends, and holidays.
• Strong interpersonal and relationship-building skills.

Responsibilities

• Develop first-name relationships with members and resolve concerns.
• Keep gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience to all guests and members.
• Assist with onboarding new members and guide next steps in pursuing fitness goals.

Skills

Retail sales experience

Fitness sales

Customer service mindset

Job description

24 Hour Fitness in Santa Ana, CA is seeking a Member Experience Associate dedicated to welcoming new members and guiding them through the start of their fitness journey.

You will build genuine relationships by listening to goals, understanding needs, and offering personalized solutions, while maintaining a clean, safe gym environment.

This full-time role offers flexible scheduling, commission plans, and benefits such as health coverage, retirement match, and a complimentary gym membership.