Member Experience & Sales Associate (Free Gym Membership)

BFit Gyms; Cerritos (CA); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Employee Resource Groups

Job summary

24 Hour Fitness is seeking a friendly, outgoing Member Services Associate in Cerritos, CA. You will welcome new members, listen to their goals, and guide them toward personalized fitness solutions within our community. You will also support onboarding and create a positive, inclusive first impression during each visit.

The role emphasizes authentic service, strong communication, and a commitment to helping members achieve their goals through our offerings and programs.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• Strong interpersonal and customer service skills.
• Demonstrated ability to deliver welcoming and informative member experiences.

Responsibilities

• Develop first-name relationships with members and guests; answer questions and connect to resources.
• Maintain cleanliness, safety, and upkeep of the gym environment.
• Provide an outstanding sales and service experience to members and guests, guiding them to appropriate fitness options.
• Assist with onboarding new members and ensuring a helpful first impression at check-in.

Skills

Retail sales

Interpersonal skills

Customer service

Job description

24 Hour Fitness is seeking a friendly, outgoing Member Services Associate in Cerritos, CA. You will welcome new members, listen to their goals, and guide them toward personalized fitness solutions within our community. You will also support onboarding and create a positive, inclusive first impression during each visit.

The role emphasizes authentic service, strong communication, and a commitment to helping members achieve their goals through our offerings and programs.