Sales & Service Associate — Free Gym Membership

24 Hour Fitness USA, LLC; Rancho Santa Margarita (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Medical coverage

Dental coverage

401k with match

Job summary

24 Hour Fitness USA, LLC in Rancho Santa Margarita, CA is hiring a welcoming member services associate responsible for guiding new members through their fitness journey, answering questions, and building trust-based relationships.

You will contribute to a friendly, inclusive club environment, achieve sales/service goals, and support onboarding with a strong service mentality. CPR/AED certification required within 60 days; full-time, flexible schedule.

Qualifications

• Authenticity, sincerity, and open-mindedness.
• Self-motivated and passionate about helping others.
• Strong service mentality to deliver member experiences.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and directing to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Delivering a welcoming sales and service experience to all guests and members.
• Supporting onboarding to connect members with fitness offerings and services.

Skills

Authenticity

Open-mindedness

Self-motivation

Strong service mentality

Customer service

Sales experience

Tools

CPR certification

AED certification

Job description

24 Hour Fitness USA, LLC in Rancho Santa Margarita, CA is hiring a welcoming member services associate responsible for guiding new members through their fitness journey, answering questions, and building trust-based relationships.

You will contribute to a friendly, inclusive club environment, achieve sales/service goals, and support onboarding with a strong service mentality. CPR/AED certification required within 60 days; full-time, flexible schedule.