Member Concierge — Gym Front Desk (Part-Time)

Club4 Fitness; Trussville (AL); On-site; USD 11,000 - 16,000; Part time

Job summary

CLUB4 Fitness in Trussville, AL is seeking a Front Desk Associate to deliver superior member service and engage prospects looking to join. The role includes greeting guests, managing front desk duties, guiding tours of the Club, and assisting with membership sign-ups.

Requirements include a High School diploma or GED, CPR/AED certification, and a passion for fitness. The position is part-time and based at the club, with a focus on punctuality and professional customer interactions.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency required.
• Passion for fitness and health recommended.
• Upbeat, positive attitude a must.
• Punctuality and reliability essential.
• Excellent customer service and communication with members and staff.
• Diploma or GED required; CPR/AED certification required.

Responsibilities

• Greet members, prospects, and guests with outstanding service.
• Handle front desk activities and answer phones politely.
• Check members into the ABC IGNITE purchasing system.
• Assist with new membership sign-ups and tours of the facility.
• Update member account information as needed.
• Address member questions and concerns promptly; escalate when needed.
• Help maintain cleanliness and organization of the club.
• Complete daily cleaning tasks as assigned.

Skills

Customer service

Computer literacy

Fitness enthusiasm

Positive attitude

Punctuality

Professional communication

Education

High School diploma/GED

CPR/AED certification

Tools

ABC IGNITE purchasing system

Job description

CLUB4 Fitness in Trussville, AL is seeking a Front Desk Associate to deliver superior member service and engage prospects looking to join. The role includes greeting guests, managing front desk duties, guiding tours of the Club, and assisting with membership sign-ups.

Requirements include a High School diploma or GED, CPR/AED certification, and a passion for fitness. The position is part-time and based at the club, with a focus on punctuality and professional customer interactions.