Fitness Club Front Desk Concierge (Part-Time)

Club4 Fitness; Birmingham (AL); On-site; USD 12,398 - 17,908; Part time

Job summary

CLUB4 Fitness in Homewood (Birmingham, AL) is seeking a Front Desk Associate to deliver superior member service for current members and prospective joiners.

Responsibilities include greeting guests, processing memberships, answering calls, and guiding tours, while maintaining a clean, welcoming club environment. A positive attitude, reliability, and basic computer skills are required, with CPR/AED preferred.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is an absolute must!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the PEAK/ABC IGNITE purchasing system.
• Assist with the new membership signing-up process.
• Take prospective members on tours of the Club facility.
• Update member account information, as needed.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
• Assist in maintaining the neatness and cleanliness of the Club.
• Complete daily Club cleaning assignments.

Skills

Customer service

Computer skills

Fitness minded

Punctuality

Communication

Education

High School Diploma or GED

Job description

CLUB4 Fitness in Homewood (Birmingham, AL) is seeking a Front Desk Associate to deliver superior member service for current members and prospective joiners.

Responsibilities include greeting guests, processing memberships, answering calls, and guiding tours, while maintaining a clean, welcoming club environment. A positive attitude, reliability, and basic computer skills are required, with CPR/AED preferred.