Member Experience Concierge – Gym Front Desk

Vantage Panama, LLC; Dothan (AL); On-site; USD 14,000 - 15,000; Full time

Job summary

Planet Fitness-related role in Dothan, AL for Taymax Group, LP requires greeting members and guests with a positive attitude and delivering top-notch customer service at the front desk. You will assist with sign-ups, tours, and account updates while contributing to a clean, welcoming environment.

Must have a HS diploma or GED and basic computer skills; reliable, punctual team players with a friendly, professional demeanor are ideal for this position.

Qualifications

• Must be 18+ years old with a HS diploma or GED.
• Customer service background preferred.
• Basic computer proficiency required.

Responsibilities

• Greet members, guests and prospective members with excellent service.
• Answer phones, check members in, and sign up new members with rates.
• Assist in processing tours and updating member accounts.
• Respond to questions and escalate to management when needed.
• Maintain club cleanliness and complete daily tasks on shift.
• Perform other duties as needed to support club operations.

Skills

Customer service

Computer basics

Punctuality

Reliability

Teamwork

Positive attitude

Communication

Diplomacy

Education

High School diploma/GED

Job description

Planet Fitness-related role in Dothan, AL for Taymax Group, LP requires greeting members and guests with a positive attitude and delivering top-notch customer service at the front desk. You will assist with sign-ups, tours, and account updates while contributing to a clean, welcoming environment.

Must have a HS diploma or GED and basic computer skills; reliable, punctual team players with a friendly, professional demeanor are ideal for this position.