Member Concierge - Front Desk (Part-Time)

Equinox; New York (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Complimentary Club membership

Perks and incentives with our products

Job summary

Equinox is seeking Front Desk Associates at W 76th St in New York for a part-time role. You will professionally greet members, answer phones, respond to questions, update accounts, and maintain a clean work area while delivering exceptional customer service.

The position requires reliable, energetic individuals who can communicate effectively in person, by email, and by phone. A health-oriented enthusiasm is a plus as you support a dynamic team and member experience.

Qualifications

• Must be friendly, vibrant and outgoing.
• Must be able to communicate effectively in person, via email, and via phone.
• Professional written and verbal communication is expected for member interactions.

Responsibilities

• Professionally greet members and guests.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members’ accounts if needed.
• Maintain an orderly and clean work area.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with related tasks.

Skills

friendly

outgoing

communication

Job description

Equinox is seeking Front Desk Associates at W 76th St in New York for a part-time role. You will professionally greet members, answer phones, respond to questions, update accounts, and maintain a clean work area while delivering exceptional customer service.

The position requires reliable, energetic individuals who can communicate effectively in person, by email, and by phone. A health-oriented enthusiasm is a plus as you support a dynamic team and member experience.