Guest Experience Concierge - Part Time

Equinox; New York (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Complimentary Club membership

Industry-leading commission

Benefits

Job summary

Equinox is hiring for Front Desk Associates at Hudson Yards Terminal. This part-time role focuses on greeting members, answering calls, addressing questions, and keeping member records accurate. The position requires energetic, friendly staff who can tour facilities and provide top-notch service.

Candidates should enjoy health and fitness, be professional, and able to work various shifts. Pay is listed as $17.00 per hour with strong benefits and growth opportunities within the Equinox team.

Qualifications

• Excellent customer service and communication skills.
• Professional phone etiquette and guest interaction.
• Able to work opening/closing/mid-day shifts.
• Computer literate and energetic.
• Interested in health, fitness or sports.

Responsibilities

• Greet members and guests professionally.
• Answer phones professionally.
• Respond to member questions and concerns.
• Update members’ accounts as needed.
• Maintain a clean and orderly workspace.
• Assist with other departmental tasks as needed.
• Provide outstanding customer service to members and guests.
• Tour and introduce facilities to members.

Skills

Customer service

Guest reception

Phone etiquette

Communication

Computer literacy

Energetic and friendly

Interest in health/fitness

Job description

Equinox is hiring for Front Desk Associates at Hudson Yards Terminal. This part-time role focuses on greeting members, answering calls, addressing questions, and keeping member records accurate. The position requires energetic, friendly staff who can tour facilities and provide top-notch service.

Candidates should enjoy health and fitness, be professional, and able to work various shifts. Pay is listed as $17.00 per hour with strong benefits and growth opportunities within the Equinox team.