Member-Centric Retail Service Associate

BJ's Wholesale Club

Maryland

On-site

USD 23,000 - 28,000

Full time

4 days ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Weekly pay
Free membership
Paid time off

Job summary

BJ’s Wholesale Club is seeking a team member for merchandise protection, member service, and safety responsibilities at our Maryland club. You’ll monitor entry/exit, uphold store policies, and assist members with a friendly, efficient attitude.

Responsibilities include applying club procedures, ensuring safety, and supporting various departments as needed. This role requires reliability, attention to detail, and willingness to work as part of a fast-paced retail team.

Qualifications

  • Strong interpersonal skills and attention to detail are required.
  • Basic math skills preferred.
  • Ability to use a smart handheld device.
  • Must successfully complete required training and certification processes.
  • Must be employed with the company for at least 6 months.
  • Age requirements vary by state (e.g., Indiana, Delaware).

Responsibilities

  • Delivers superior member service at entry/exit points.
  • Maintains merchandise protection procedures and shrink alerts.
  • Inspects bags and belongings as members leave the building.
  • Performs other duties as assigned, including cross-department work.
  • Maintains safe and positive environment for members and team.

Skills

Interpersonal skills
Attention to detail
Basic math
Handheld device

Job description

BJ’s Wholesale Club is seeking a team member for merchandise protection, member service, and safety responsibilities at our Maryland club. You’ll monitor entry/exit, uphold store policies, and assist members with a friendly, efficient attitude.

Responsibilities include applying club procedures, ensuring safety, and supporting various departments as needed. This role requires reliability, attention to detail, and willingness to work as part of a fast-paced retail team.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Member Experience Champion (Retail & Service)
Member Experience Champion (Retail & Service)

BJ's Wholesale Club, Inc. • Maryland

On-site
USD 24,000 - 29,000
Member-First Retail Service Pro
Member-First Retail Service Pro

BJ's Wholesale Club • Bel Air (MD)

On-site
USD 23,000 - 29,000
Weekly pay
Free BJ’s Memberships
Generous Paid Time Off
+3
Member-Focused Retail Customer Service Pro
Member-Focused Retail Customer Service Pro

BJ's Wholesale Club, Inc. • Vineland (NJ)

On-site
USD 22,000 - 28,000
Weekly Pay
Free Memberships
Paid Time Off
+3
Member Welcome Concierge
Member Welcome Concierge

bjswholesaleclub • Frankfort (KY)

On-site
USD 35,000 - 48,000
Weekly pay
Free BJ's memberships
Paid time off
+3
Member-First Retail Service Pro
Member-First Retail Service Pro

BJ's Wholesale Club • Jacksonville (FL)

On-site
USD 18,000 - 26,000
Weekly pay
Free membership
PTO and holidays
+3
Merchandise Protection & Member Experience
Merchandise Protection & Member Experience

BJ's Wholesale Club, Inc. • City of Rochester (NY)

On-site
USD 23,000 - 29,000
Weekly pay
Free BJ’s Memberships
Paid time off
+3
Member-Focused Retail Associate | Weekly Pay & Benefits
Member-Focused Retail Associate | Weekly Pay & Benefits

3M HEALTHCARE • Montgomeryville

On-site
Weekly Pay
BJ’s Membership
Paid Time Off
+3
Member Experience & Security Associate
Member Experience & Security Associate

BJ's Wholesale Club, Inc. • Wyckoff Mills (NJ)

On-site
USD 23,000 - 28,000
Weekly Pay
Free BJ’s Memberships
Generous PTO
+3
Member Experience Champion
Member Experience Champion

BJ's Wholesale Club, Inc. • Cherokee Park (TN)

On-site
USD 22,000 - 30,000
Weekly pay
Free BJ’s Memberships
Generous paid time off
+1
Member Experience Specialist
Member Experience Specialist

BJ's Wholesale Club, Inc. • Lecanto (FL)

On-site
USD 22,000 - 28,000
Weekly pay
Free BJ’s Memberships
Generous PTO
+1