Member-First Retail Service Pro

BJ's Wholesale Club; Bel Air (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible and Affordable HealthBenefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Bel Air, MD is hiring for a Merchandise Protection Associate to help prevent loss, assist members, and uphold safety and policy adherence while delivering friendly service.

Responsibilities include monitoring entry/exit, conducting security checks, and supporting a positive shopping experience for members and team members. We offer weekly pay, benefits, and opportunities for growth.

Qualifications

• Strong interpersonal skills and attention to detail are required.
• Basic math skills preferred.
• Ability to use a smart handheld device.

Responsibilities

• Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner.
• Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.
• Follows BEST procedures including cross-checking merchandise to receipts and reporting discrepancies.
• Audits express pay, curbside, and other services per company procedures.
• Inspects bags and ensures a safe environment for members and team members.

Skills

Strong interpersonal skills

Attention to detail

Basic math skills

Smart handheld device use

Job description

BJ’s Wholesale Club in Bel Air, MD is hiring for a Merchandise Protection Associate to help prevent loss, assist members, and uphold safety and policy adherence while delivering friendly service.

Responsibilities include monitoring entry/exit, conducting security checks, and supporting a positive shopping experience for members and team members. We offer weekly pay, benefits, and opportunities for growth.