Member-Centric Club Sales & Service Leader

24 Hour Fitness; Ramsey (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Free club membership

Employee assistance program

401k plan

Job summary

24 Hour Fitness in Ramsey, NJ is seeking a Sales and Service Manager (SSM). The role leads the Sales and Service team to deliver a full range of offerings, focusing on member acquisition, retention, and high-quality guest experiences.

You will hire, train, and coach teammates, manage schedules, and drive club revenue through membership and fitness product sales. As SSM, you’ll partner with the GM to maintain a clean, welcoming environment and implement fitness initiatives that align with club

Qualifications

• Proven leadership and coaching abilities.
• Strong focus on member experience and service quality.
• Effective communication with guests, members, and team members.
• Excellent organizational and multitasking capabilities.

Responsibilities

• Lead and develop Sales and Service team members.
• Drive new member sales, EFT, POS packages, and retail offerings.
• Set and monitor monthly/weekly/daily sales goals and plans.
• Collaborate with GM on marketing activities and club targets.
• Ensure a clean, welcoming, member-centric club environment.

Skills

Leadership

Member-centric focus

Communication

Organizational skills

Education

High School Diploma or GED

Bachelor's Degree preferred

CPR/AED approved organization

Job description

24 Hour Fitness in Ramsey, NJ is seeking a Sales and Service Manager (SSM). The role leads the Sales and Service team to deliver a full range of offerings, focusing on member acquisition, retention, and high-quality guest experiences.

You will hire, train, and coach teammates, manage schedules, and drive club revenue through membership and fitness product sales. As SSM, you’ll partner with the GM to maintain a clean, welcoming environment and implement fitness initiatives that align with club