Club Sales & Service Leader

24 Hour Fitness; Millbrae (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Free Club Membership

Job summary

24 Hour Fitness in Millbrae, CA is seeking a Sales and Service Manager (SSM) to lead a club-wide Sales and Service team, focusing on member acquisition, retention, and revenue goals. You will hire, train, and coach staff, ensuring a member-centric experience and effective product and service delivery across fitness, retail, and onboarding initiatives.

The role requires leadership a willingness to optimize processes, mentor staff, and collaborate with the GM to meet and exceed targets while

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Current CPR and AED from an approved organization.
• Fitness industry experience preferred.

Responsibilities

• Hire, train, and develop the Sales and Service team.
• Lead team to offer tailored product and service solutions.
• Conduct ongoing coaching and performance management.
• Oversee training to deliver exceptional member service.
• Drive department targets including new member sales and revenue.

Skills

Leadership

Coaching

Customer focus

Organization

Education

High School Diploma or GED

Bachelor's Degree preferred

CPR and AED certification

Job description

24 Hour Fitness in Millbrae, CA is seeking a Sales and Service Manager (SSM) to lead a club-wide Sales and Service team, focusing on member acquisition, retention, and revenue goals. You will hire, train, and coach staff, ensuring a member-centric experience and effective product and service delivery across fitness, retail, and onboarding initiatives.

The role requires leadership a willingness to optimize processes, mentor staff, and collaborate with the GM to meet and exceed targets while