Member-Centric Financial Services Pro

Andrews-Federal-Credit-Union; Mount Laurel Township (NJ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

12 paid holidays

Affordable healthcare plans

Employer Paid FSA accounts

Career development & tuition reimburse

Retirement plans with matching

Childcare stipend

Job summary

Andrews Federal Credit Union in Mount Laurel, NJ seeks a Financial Service Representative to build member relationships, deliver world-class service, and drive branch goals. You will explain membership benefits, cross-sell products, and resolve member inquiries while collaborating across teams.

The role requires a high school diploma or GED, at least 2 years in sales or service in financial services or retail, and strong communication skills. Travel between branches may be required.

Qualifications

• Two years’ sales or service experience in financial services or retail.
• Strong communication with members and colleagues.
• Comfort with explaining products and services and answering questions.

Responsibilities

• Handle teller tasks accurately and efficiently.
• Present and explain credit union products to members and meet financial needs.
• Identify cross-selling opportunities and follow up on referrals.
• Refer members to departments for specialized needs (mortgage, investments).

Skills

Interpersonal skills

Verbal communication

Written communication

Cross-selling

Sales/service mindset

Education

High school diploma or GED

Tools

Computer literacy

Job description

Andrews Federal Credit Union in Mount Laurel, NJ seeks a Financial Service Representative to build member relationships, deliver world-class service, and drive branch goals. You will explain membership benefits, cross-sell products, and resolve member inquiries while collaborating across teams.

The role requires a high school diploma or GED, at least 2 years in sales or service in financial services or retail, and strong communication skills. Travel between branches may be required.