Member-First Financial Services Teller

Andrews-Federal-Credit-Union; Suitland (MD); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

12 paid holidays

Affordable health plans

Career development & tuition

Retirement plan with match

Employer-paid FSA accounts

Childcare stipend

Job summary

Andrews Federal Credit Union is seeking a Financial Service Representative to build member relationships and deliver world-class service. You will promote membership products and explain policies, rates, and accounts while helping members meet financial goals.

The role emphasizes cross-selling, effective communication, and collaboration with other branches and partners to support member needs. Strong service orientation is essential.

Qualifications

• Requires strong communication and customer-facing skills.
• Experience in a sales/service role within financial services preferred.
• Ability to identify cross-selling opportunities and provide solutions to members.

Responsibilities

• Handle Teller functions efficiently and accurately.
• Explain Credit Union products and services to members.
• Identify cross-selling opportunities and refer to appropriate departments.
• Assist members with account options, rates, payroll deductions, and policies.
• Maintain knowledge of branch operations and procedures.

Skills

Sales / Service

Interpersonal communication

Customer service

Education

High school diploma or GED

Job description

Andrews Federal Credit Union is seeking a Financial Service Representative to build member relationships and deliver world-class service. You will promote membership products and explain policies, rates, and accounts while helping members meet financial goals.

The role emphasizes cross-selling, effective communication, and collaboration with other branches and partners to support member needs. Strong service orientation is essential.