Member Care Specialist — In-Office Banking & Support

OneAZ Credit Union; Phoenix (AZ); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Floating holidays

Personal days

Vacation days

Sick time

Job summary

OneAZ Credit Union in Phoenix is seeking a team member to provide outstanding customer service and assist members with their banking needs. The role includes performing transactions, providing account information, and promoting Credit Union services.

Successful candidates will have a high school diploma or GED and at least a year of customer service experience. This in-office position offers a competitive pay range and generous paid time off.

Qualifications

• 1 year of customer service or call center experience is preferred.
• Experience in a financial institution or as a teller/banker is a plus.
• Passion for people and innovation.

Responsibilities

• Provide members with account information and perform transactions.
• Assist with loan payments and financial inquiries.
• Promote and explain Credit Union products and services.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

OneAZ Credit Union in Phoenix is seeking a team member to provide outstanding customer service and assist members with their banking needs. The role includes performing transactions, providing account information, and promoting Credit Union services.

Successful candidates will have a high school diploma or GED and at least a year of customer service experience. This in-office position offers a competitive pay range and generous paid time off.