Member Experience Banker & Service Sales Pro

Arizona Financial Credit Union; Phoenix (AZ); Hybrid; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Arizona Financial Credit Union in Phoenix is seeking a member-oriented service ambassador to deliver excellent service, handle transactions, and resolve issues with energy and ownership.

You will know our products, encourage referrals, and guide members through self-service options while maintaining security standards and a positive branch experience.

The role requires a high school diploma and at least one year in retail or financial services; strong communication and typing skills are a plus.

Qualifikationen

• High School diploma or GED required.
• 1 year experience in retail, customer service or a financial institution.
• Typing speed of 45 words per minute.
• Strong written and spoken English with clear grammar.
• Ability to communicate with members and handle inquiries professionally.

Aufgaben

• Process transactions, including cash handling.
• Maintain knowledge of products and partnerships.
• Identify and refer products that meet the member's needs.
• Demonstrate features to help meet sales goals.
• Provide excellent service as Lobby Director and guide members through their service experience.
• Adhere to security guidelines (BSA, CIP, CTR, SAR).
• Educate members on self-service options.
• Perform other duties as assigned.

Kenntnisse

Cash handling

Customer service

Sales skills

Typing speed 45 wpm

English proficiency

Ausbildung

High School diploma or GED

Tools

Windows

Microsoft Word

Jobbeschreibung

Arizona Financial Credit Union in Phoenix is seeking a member-oriented service ambassador to deliver excellent service, handle transactions, and resolve issues with energy and ownership.

You will know our products, encourage referrals, and guide members through self-service options while maintaining security standards and a positive branch experience.

The role requires a high school diploma and at least one year in retail or financial services; strong communication and typing skills are a plus.