Member Billing Specialist - CRM & Excel Pro

Yellowstone Club, LLC; Bozeman (MT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Complimentary shift meals

401k eligibility and bi-weekly match

Onsite fitness center 24/7

Discounted Employee Housing in Big Sky

Discounts to over 1000 retailers

Job summary

Yellowstone Club, LLC in Bozeman, MT is seeking a Membership Receivable Specialist to manage monthly statements and resolve billing discrepancies for members. This full-time, year-round role sits in YC’s Bozeman Accounting office and requires excellent communication and data-entry skills.

You will answer inquiries, maintain CRM/billing records, and coordinate with operations to ensure accurate charges. Experience with Excel and enterprise billing software, plus a high level of professionalism,

Qualifications

• High school diploma or equivalent.
• Experience in a call center or customer support environment.
• Familiarity with CRM and enterprise billing systems.
• Strong organization and attention to detail.

Responsibilities

• Provide courteous, professional member assistance.
• Answer calls and emails; maintain member account records.
• Act as primary contact for member billing issues; coordinate with operations.
• Apply and track member and guest payments; assist with month-end tasks.

Skills

Customer service

CRM software

Microsoft Excel

MS Office

Communication skills

Attention to detail

Office administration

Education

High school diploma

Call center training

Tools

CRM software

Billing software

Excel

Accounting software

Job description

Yellowstone Club, LLC in Bozeman, MT is seeking a Membership Receivable Specialist to manage monthly statements and resolve billing discrepancies for members. This full-time, year-round role sits in YC’s Bozeman Accounting office and requires excellent communication and data-entry skills.

You will answer inquiries, maintain CRM/billing records, and coordinate with operations to ensure accurate charges. Experience with Excel and enterprise billing software, plus a high level of professionalism,