Member Banking Specialist

Navy Federal Credit Union; Alaska; On-site; USD 36,000 - 48,000; Full time

Job summary

Navy Federal Credit Union in Fleming Island, FL seeks a service-oriented professional to provide basic counseling on banking products and assist members with deposits, loans, and other financial services. This role emphasizes building trusted relationships while processing routine transactions and ensuring compliance with regulations.

The position supports a collaborative team environment, opportunities to learn, and a focus on member satisfaction, with emphasis on accuracy and security in every

Qualifications

• Ability to build relationships with members and understand their needs.
• Strong analytical and problem-solving capabilities.
• Experience working both independently and in a team environment.
• Comfortable navigating multiple systems and adapting to change.

Responsibilities

• Provide basic counseling on products and services to meet member needs.
• Assist members with opening and maintaining deposit accounts and loans.
• Research and resolve basic account discrepancies and service requests.
• Identify opportunities to cross-sell products and enhance member relationships.
• Ensure compliance with federal and institutional regulations.
• Support teammates by sharing knowledge as experience grows.
• Handle cash and negotiable instruments securely.
• Process routine transactions including deposits, withdrawals, payments, and check cashing.
• Perform other duties as assigned.

Skills

Relationship-building

Analytical skills

Independent worker

Team collaboration

Communication skills

Adaptability to change

Job description

Navy Federal Credit Union in Fleming Island, FL seeks a service-oriented professional to provide basic counseling on banking products and assist members with deposits, loans, and other financial services. This role emphasizes building trusted relationships while processing routine transactions and ensuring compliance with regulations.

The position supports a collaborative team environment, opportunities to learn, and a focus on member satisfaction, with emphasis on accuracy and security in every