Member Banking Advisor — Digital Solutions & Service

Magnifi Financial Credit Union; Belgrade (MN); On-site; USD 2,452,000 - 3,678,000; Full time

Benefits offered by this job

Training and development

Leadership development

Career advancement

Tuition reimbursement

Paid time off

Medical

Vision

Life Insurance/AD&D

Disability Insurance

Retirement plan with employer match

Bonus program

Wellness programs

Job summary

Magnifi Financial Credit Union is seeking a friendly Member Service Representative to assist members in person, by phone and online. You will educate, upsell products and services, and process routine transactions with accuracy and courtesy, including digital banking features.

The role involves maintaining cash drawer, operating ATMs, handling cards, mobile deposits, transfers, and opening/closing duties. Notary is optional; prior customer service or sales experience is required.

Qualifications

• Customer service and/or sales experience required.
• Notary Public designation in this position is optional.
• High school diploma or pursuing a diploma is required; a two-year degree is preferred.

Responsibilities

• Assist members with routine transactions accurately and courteously.
• Educate and recommend Magnifi Financial products and services based on member needs.
• Manage cash drawer, cash recycler, and ATM operations; process card activations and transfers.

Skills

Customer service

Sales experience

Education

High school diploma or pursuing

Two-year degree preferred

Job description

Magnifi Financial Credit Union is seeking a friendly Member Service Representative to assist members in person, by phone and online. You will educate, upsell products and services, and process routine transactions with accuracy and courtesy, including digital banking features.

The role involves maintaining cash drawer, operating ATMs, handling cards, mobile deposits, transfers, and opening/closing duties. Notary is optional; prior customer service or sales experience is required.