Member Advocate

Marine Credit Union; Fond du Lac (WI); Hybride; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) with immediate employer match

Maternity/Paternity PTO

Community Service PTO

Employee banking perks

HSA with employer contribution

Training and development opportunities

Résumé du poste

Jobvite, Inc. is seeking a Member Advocate I at a community-focused credit union in Wisconsin to help members reach their financial goals through friendly, helpful service and guidance.

You will welcome members, build genuine relationships, explain products, assist with digital banking, and perform basic account openings. Join a supportive team with strong growth opportunities.

Qualifications

• Customer-focused service mindset.
• Ability to learn new banking systems.
• Excellent communication and problem-solving skills.

Responsabilités

• Welcome and support members to ensure a great visit.
• Build relationships and learn members' financial goals.
• Assist with account transactions and digital banking tools.
• Perform basic account openings.
• Educate members about products and services for financial success.
• Make outreach calls to strengthen relationships.
• Collaborate with a supportive branch team.

Connaissances

People skills

Communication

Problem solving

Tech-savvy

Bilingual encouraged

Formation

High school diploma or equivalent

Description du poste

Join a Credit Union That Truly Puts People First

Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As aMember Advocate I, you’ll be the friendly face and trusted guide who helps our members reach their financial goals. If you’re looking to grow your career in a supportive, mission‑driven environment, this role is made for you.

What You’ll Do

• Welcome and support members, ensuring every visit is a great experience
• Build genuine relationships and learn about members’ financial goals
• Perform account transactions and assist with digital banking tools
• Basic account opening
• Educate members about products and services that support their financial success
• Make meaningful outreach calls to strengthen member relationships
• Collaborate with a supportive branch team that celebrates shared success

What You’ll Bring

• A passion for helping people and delivering outstanding service
• Excellent communication and problem‑solving skills
• Comfort with computers and eagerness to learn new systems
• Cash handling or banking experience is a plus (not required)
• Bilingual applicants strongly encouraged to apply

Why You’ll Love Working Here

We’re committed to supporting both the personal and professional well‑being of our employees. Benefit highlights include:

• Medical, Dental, and Vision insurance
• 401(k) with immediate employer match
• Maternity and Paternity PTO
• Community Service PTO
• Employee banking perks
• Health Savings Account (HSA) with employer contribution
• Company‑paid training and development opportunities
• A mission‑driven culture that puts people first
• A collaborative team environment with clear pathways for growth

Education

• High school diploma or equivalent preferred

If you’re ready to make a difference every day,we’d love to meet you!